You can reset your password in the event that it has expired, or you have forgotten it.


Go to adam.ade.arkansas.gov/ForgotPassword




In the User ID box, type your Cognos/eSchool username.  Do not include the APSCN or any \ symbols.  (i.e. 1703jdoe):


Click the “Request PIN” button:




Within a few minutes, you should receive an email from "ADE ADAM System | Active Directory Account Management System <ade.districtsecurity@ade.arkansas.gov>" which will contain the six-digit PIN code that you will need to reset your password... Enter the PIN number and then click the "Continue" button.




On the next screen, In the “New Password” box, type a new password.


In the “Re-type Password” box, retype your new password.


Click the “Reset Password” button:







ADE requires you to pick a password that is at least 14 characters long, contains at least 1 uppercase letter, 1 lowercase letter, and 1 number.  It can not contain any symbols.  You cannot use three or more consecutive letters from your first or last name as part of your password, and you cannot reuse one of your six most recently used passwords.


Once the system accepts your newly chosen password, you should be able to sign in to either Cognos and eSchool using this new password.